Certification Training

Get Certified With Cooper Consulting Group

Becoming certified in assessment tools can provide credibility and validation to your work. We offer both in-person and virtual training programs to supply you with the necessary skills to bring assessment tools such as DiSC®, Emotional Intelligence, and Legendary Service to your organization or to your clients, so you can have an increased impact.

Professional And Personalized Training

Our founder, Christie Cooper, is a DISC Certified Trainer, Emotional Intelligence Certified Trainer, Master MBTI Practitioner, and a Board Certified Trainer, as are many of our team members. As such, we are well equipped to deliver the training and education you need. Not only are we equipped, but also passionate about working with you to obtain certification and reach your goals.

Certifications We Offer

DiSC® Certification

Obtain an Everything DiSC® Workplace or Management Certification through a 2-day program designed to equip you with an in-depth understanding of the DiSC methodology. You will learn about each of the four styles and their varying intensities, as well as the dimensions, dynamics, strengths and limitations of each style, gaining expert knowledge of the assessment tool.

Certification Objective:

An Everything DiSC Certification will give you increased confidence and expertise in delivering a DiSC workshop. You will gain practice facilitating small groups, learn real-world applications, and explore how to navigate challenging scenarios.

Who is it for:

A DiSC Certification is useful for HR professionals, independent consultants, learning and development professionals, trainers, and department managers.

How does it work:

We offer both in-person and online training sessions. In-person sessions take place over the course of two 6.5 hour days. Online sessions take place over the course of three 90-minute sessions.

 

Outcomes:

Upon completion, each participant will be provided with all the resources needed to facilitate a DiSC session, including a PowerPoint deck with facilitator notes, exercise worksheets, and participant handouts.

Methodology:

We use the Everything DiSC® model, which includes a sophisticated personality assessment that breaks down an individual’s preferences and tendencies into four styles D, i, S, and C.

 

Pre-work:

Participants will be asked to complete an Everything DiSC Workplace or Management assessment prior to the session.

 

Post Session Resources include:

Certified trainers will receive an EPIC online sub account to create assessment links, distribute assessments, and house completed reports. Additionally, they will benefit from Certified Trainer discounts on assessments, complimentary refresher sessions, and updated PowerPoint decks and materials.

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Emotional Intelligence Certification

Earn the title of TTI Success Insights Emotional Quotient Certified Trainer through training designed to equip you with an in-depth understanding of Emotional Intelligence (EQ) and the four core skills that contribute to it, which are self-awareness, self-management, social awareness, and relationship management. These core skills are part of two primary competencies: personal competence and social competence. 

Certification Objective:

Through this certification, participants will be equipped with not only the tools to better understand their own EQ, but also to guide others to discover and develop their EQ, which is the single biggest predictor of workplace performance and the strongest driver personal excellence.

Who is it for:

An Emotional Intelligence Certification is useful for HR professionals, independent consultants, learning and development professionals, trainers, and department managers.

How does it work:

We offer three different training options:  in-person, online, and DIY. In-person sessions take place over the course of one 8-hour day. Online sessions take place over the course of four 90-minute sessions, one per week for four weeks. DIY sessions can be done on your own time with provided materials.

Outcomes:

Upon completion, each participant will be provided with all the resources needed to facilitate an EQ workshop, including PowerPoint decks with facilitator notes, exercise worksheets, participant handouts, a digital copy of the Emotional Intelligence manual, access to Video modules, and practice quizzes

Methodology:

We use the theory of Emotional Intelligence (EQ) and behavioral assessment to give participants greater self-awareness, self-management, social awareness, and relationship management. 

Pre-Work:

Prior to training, each participant is asked to complete the EQ assessment, and are given an EQ Manual.

Additional Sessions:

Certified trainers will receive a Success Insights online account to create assessment links, distribute assessments, and house completed reports. Additionally, they will benefit from Certified Trainer discounts on assessments, complimentary refresher sessions, and updated decks and materials.

Connect With Us About Emotional Intelligence Certification

Legendary Service Certification

Every company knows that great service is paramount to success, yet few have a proven plan to build a customer service culture that empowers employees to take ownership for driving improvements, innovations, and cost savings. With a certification in Legendary Service you can bring a culture of exceptional customer service to your organization and give it the competitive edge.

Certification Objective:

This certification will allow you to unleash a caring, customer-driven organization, known for consistently delivering Legendary Service.

Who is it for:

A Legendary Service Certification is useful for HR professionals, independent consultants, learning and development professionals, trainers, and department managers.

How does it work:

The training takes place in-person over the course of two days in 6-hour sessions. On Day 1, participants will experience the workshop themselves. Day 2 is then dedicated to learning to facilitate the material and special facilitator strategies to be most effective.

Methodology:

Legendary Service

Outcomes:

Each participant will receive a Legendary Service® facilitation kit, which includes the PowerPoint presentation for delivery, a participant kit, and participant binder.

Connect With Us About Legendary Service Certification